All Your Credits, Now in One
By pamelaqiuxuan
• 2 days ago What will happen to my iProperty credits?
All your current Featured and Listing Credits will be converted into Ad Credits starting 1 April 2026 with the conversion rate below:
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- - 1 Listing Credits = 2 Ad Credits
- - 1 Featured Credits = 6 Ad Credits
Scenario: Agent A has 5 Listing Credits and 10 Featured Credits. From 1 April 2026, Agent A will have a total of 70 Ad Credits in their account.
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- - 5 Listing Credits x 2 = 10 Ad Credits
- - 10 Featured Credits x 6 = 60 Ad Credits
Total: 10 + 60 = 70 Ad Credits
Why is iProperty converting the Credits?
We are moving towards a unified credit system to simplify credit management and give agents greater flexibility and control over boosting listings and exposure.
Scenarios: Previously Agent A, B and C has to use Listing Credits only for creating listings; Featured Credits to upgrade their listings and Ad Credits to readvertise their listings. Now with a single credit system, Agent A, B and C only needs Ad Credits to list, upgrade and readvertise their listings.
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- - Scenario A: Agent A wants to upgrade a listing but only have Listing Credits and Ad Credits, Agent A will need to top up Featured Credits
- - Scenario B: Agent B have many Featured Credits and Ad Credits left, but need to create a new listing, Agent B will need to top up on Listing Credits
- - Scenario C: Agent C want to readvertise a Listing but only have Listing Credit or Featured Credits, Agent C will need to top up on Ad Credits
After Conversion: Agent A, B and C can use Ad Credits for all actions; to list, upgrade and readvertise their listings.
When is the last day for me to use my Featured Credits and Listing Credits?
You can use them up until 31 March 2026, 11:59 PM. From 1 April 2026, any remaining credits will automatically convert into Ad Credits.
Can I still purchase Featured Credits and Listing Credits after 1 April 2026?
No. From 1 April 2026 onwards, Featured Credits and Listing Credits will no longer be sold. All purchases and packages will only include Ad Credits.
What happens to existing listings using Listing Credits and upgraded listings using Featured Credits? Will they be cancelled or refunded after the conversion?
Existing listings and upgraded listings will not be cancelled or refunded. They will be automatically switch to use Ad Credits from 1 April 2026.
Will converted Ad Credits keep the original Featured Credits and Listing Credits expiry date?
Yes. Converted Ad Credits will retain the original expiry date of the Featured Credits or Listing Credits. The way credits are consumed does not change and credits with the nearest expiry date will always be used first when you perform listing actions.
Scenario: Agent A have 100 Listing Credits expiring on 30 June 2026 and 20 Featured Credits expiring in 30 August 2026. From 1 April 2026, when a listing action is performed and after credits have been converted, the Ad Credits that will expire first will be used.
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- - 100 Listing Credits x 2 = 200 Ad Credits (Expiring on 30 June 2026)
- - 20 Featured Credits x 6 = 120 Ad Credits (Expiring on 30 August 2026)
The 200 Ad Credits expiring on 30 June 2026 will be used first, followed by the Ad Credits expiring on 30 August 2026.
Will dynamic pricing still apply after credit conversion?
Yes, dynamic pricing remains unchanged and will continue to apply when you post and promote a listing using Ad Credits.
If all credits are converting to Ad Credits from April, is it still worth buying Featured & Listing Credits in March?
Yes, buying Featured & Listing Credits in March lets you take full advantage of their current rates and promotions before the conversion. Your credits will automatically be converted to Ad Credits in 1 April 2026 so you won’t be losing any credits.
Do I need to change how I post, repost or upgrade listings?
No changes are required for these actions. The only difference is that Ad Credits will now be used across posting, reposting, and upgrades, making it simpler and more flexible.
What will I see in my dashboard and wallet transaction history?
Your dashboard will still show 0 for Featured Credits & Listing Credits after the conversion, while Ad Credits will show the total including the converted credit and all converted credits will be reflected in the wallet transaction history.
My subscription/package is expiring in April 2026? How will this affect my subscription renewal?
From 1 April 2026, updated subscription packages will be introduced and will only include Ad Credits. When your package renews after this date, your renewal will follow the new package structure.
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- - Scenario A: Package renewed BEFORE 1 April 2026:
You will still subscribe to the current package that includes Featured & Listing Credits. However, all credits will automatically convert to Ad Credits on 1 April 2026.
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- - Scenario B: Package renewed FROM 1 April 2026 onwards:
You will subscribe to the updated package, which only contains Ad Credits.
Will I need to pay more or buy more credits after 1 April 2026?
This update is about restructuring how credits work, not changing your current subscription benefits. Any future pricing or package updates, if any, will be communicated separately.
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- - Scenario A: Package renewed BEFORE 1 April 2026:
You will still subscribe to the current package that includes Featured & Listing Credits. However, all credits will automatically convert to Ad Credits on 1 April 2026.
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- - Scenario B: Package renewed FROM 1 April 2026 onwards:
You will subscribe to the updated package, which only contains Ad Credits.
Can I still control how my credits are used?
Yes. You will continue to decide how and when to use your credits. The only difference is that all actions will now draw from a single Ad Credit balance.
